Information & Service Business (ISB)


24 ects


The track provides students with a clear understanding of ICT consulting and business models, new digital business opportunities, and the information ecosystem. The courses and business projects students are working on during the summer are focusing on the current ICT trends, big data, IoT, data-driven decision making, mobile business, disrupting technologies, and usability.

Information & Service Business courses follow a three week module structure, which helps to form different types of course contents while supporting the business project course work.


  1. Managing Software and Service Business

  2. Achieving Strategic Advantage 
Through Distributed Technologies

  3. Data Driven Decision Making

  4. Business Project


Managing Software and Service Business



Prof. Tuure Tuunainen, University of Jyväskylä

Course dates:

This course explores issues in managing the business of software and services. The key issues faced by SME’s and start-ups over the lifecycle of a software venture from an idea to a product and further to maintaining the product and business. One focus area is the coordination of software and business development. The course provides students with skills to manage the business side of a software business. The course is highly interactive, consisting of lectures, visitor cases and assignments.

Key Topics

  • Productization of digital service ideas

  • Product vs. service

  • Financing a venture

  • Managing product development and growth

  • Risk management

  • Making the software business case

  • Managing the product life-cycle


Achieving Strategic Advantage 
Through Distributed Technologies


Prof. William Schiano, Bentley University

Course dates:

This course explores the implementation of business models, strategies and tactics made possible by modern information technology. Ubiquitous, inexpensive network connectivity, improved development technologies, better packaged software and outsourcing have dramatically expanded the range of strategic options for managers. This course provides students with frameworks and tools to develop, implement and manage business models effectively and efficiently in a rapidly evolving environment.

Key Topics

  • Types of business models

  • Budgeting and return on IT investment

  • Enterprise and service oriented architecture

  • Can IT still be strategic?

  • The buy vs. build decision

  • Selecting and managing vendors

  • Managing and assessing software development

  • Content and knowledge management


Data Driven Decision Making


Prof. Nenad Jukic, Loyola University Chicago

Course dates:

Business analytics is in the intersection of business and technology. Companies gather a large amount of data to aid business governance. Information is being captured everywhere we look and used to make business decisions from product development and advertising to hiring. Data and algorithms have a tendency to outperform human intuition in a wide variety of circumstances. On this course you will learn how to identify different data resources, differentiate between numbers and numbers that matter, basics of data visualisation and how to persuade with data.

Key Topics

  • Why data matters

  • Data resources

  • Quality of data

  • Analysis and interpretation

  • Data visualisation

  • Persuading with data


Business Project

6 Credits
Laura Sivula


The objective of the Business Project is to apply the theory learned during the conceptual courses in practice. The projects completed during the summer will be based on real-life needs of collaborating companies. The project weeks are dedicated to the project and events related to it. The participants will also be working on the project during the courses, especially on the lecture-free project days. The course will consist of workshops, group work, lectures and other events.

The course will start with Business Project workshop week, which purpose is to provide the participants with the necessary background for participation in ITP business projects. During this week, business project groups will have their first meetings with the client company. There will also be training for project work and participants will learn more about working in intercultural, multidisciplinary teams.

Key Topics

  • Integration of the skills and knowledge acquired during prerequisite courses

  • Business Project workshops

  • Planning and conducting of business projects throughout the summer

  • Development of personal team-working skills and abilities.